Compliance

Privacy notice

Last updated: 18 December 2025

Digiwealth (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used lawfully, transparently, and securely.

1. Introduction

This Privacy Policy explains how Digiwealth collects, uses, stores, and protects personal information when you visit or use the digiwealth.co.za website and related services.

By using this website, you consent to the practices described in this policy.

2. Information We Collect

We may collect and process the following personal information:

  • Full name
  • Email address
  • Contact number
  • ID number
  • Company name
  • Account-related information
  • Any other personal details relevant to providing our services

Information is collected when you:

  • Complete forms on the website
  • Communicate with us via email or WhatsApp
  • Use our services or request information

3. How We Use Your Information

We use your personal information to:

  • Provide and manage financial and investment-related services
  • Communicate with you regarding your account or enquiries
  • Verify identity and comply with regulatory requirements
  • Improve our website, services, and user experience
  • Meet legal and compliance obligations

We only collect information that is necessary for these purposes.

4. Third-Party Services

We may share limited personal information with trusted third parties, including:

  • WhatsApp (for client communication)
  • Hosting, analytics, and technical service providers
  • Professional service providers where required by law

All third parties are required to handle your data securely and in compliance with applicable data protection laws.

5. Data Storage and Security

We take reasonable technical and organisational measures to protect personal information against:

  • Loss
  • Unauthorised access
  • Misuse or disclosure

Data is stored securely and only accessed by authorised personnel.

6. Legal Basis for Processing

Personal information is processed in accordance with applicable South African data protection laws, including the Protection of Personal Information Act (POPIA), based on:

  • Your consent
  • Contractual necessity
  • Legal obligations
  • Legitimate business interests

7. Your Rights

You have the right to:

  • Access your personal information
  • Request correction or deletion
  • Withdraw consent where applicable
  • Object to certain processing activities

Requests can be made by contacting us directly.

8. Cookies and Tracking

Our website may use cookies and similar technologies to improve functionality and performance. You may disable cookies via your browser settings, though this may affect site functionality.

9. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: info@digiwealth.co.za
Website: https://www.digiwealth.co.za